Helplines

If you or someone you know needs help, below is a list of some of the services available in New Zealand that offer support and information. All services are available 24 hours a day, seven days a week unless otherwise specified.

If you are in need of immediate help or is seriously concerned about someone's safety, call 111 or go to the closest emergency room.

National helplines

Need to talk? Free call or text 1737 any time for support from a trained counsellor 

Lifeline – 0800 543 354 (0800 LIFELINE) or free text 4357 (HELP)

Suicide Crisis Helpline – 0508 828 865 (0508 TAUTOKO)

Healthline – 0800 611 116

Samaritans – 0800 726 666 

Helplines for young people

Youthline – Free call 0800 376 633, free text 234, email talk@youthline.co.nz or Web chat from 7 pm–10 pm

thelowdown.co.nz – or email team@thelowdown.co.nz or free text 5626 

What's Up – 0800 942 8787 (for 5–18-year-olds). Phone counselling is available Monday to Friday, 12noon–11pm and weekends, 3 pm–11 pm. Online chat is available Monday to Friday from 1 pm–10 pm and Saturday and Sunday from 3 pm–10 pm.

Kidsline – 0800 54 37 54 (0800 kidsline) for young people up to 18 years of age. Open 24/7.

Click here for a more comprehensive list of New Zealand helplines

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